🌿 Refund & Returns Policy
At Curry’s Post Carnivores, every plant is grown and packed with love. Only the healthiest, happiest little savages leave our nursery, and we make sure they’re tucked in safe and snug for their journey to you. Each parcel is clearly marked FRAGILE and carefully prepared to give your new plant baby the best chance of arriving in perfect condition.
For more details on how we pack and ship, please see our Shipping Policy.
💔 If Your Plants Arrive Damaged
Sometimes adventures in transit can get a bit bumpy. If your order arrives looking less than lovely, please reach out on the same day of delivery by email (az.oc.serovinractsopsyrruc@eel) or WhatsApp (+27 82 300 7540).
To help me sort things out quickly, include:
A photo of the unopened box
A photo of the plants inside
Your name, order number, and contact details
I’ll arrange collection at no cost to you, and once I’ve had a look, you can choose a replacement, credit, or refund – whichever makes you happiest.
🔄 Returns & Exchanges
If you change your mind, or if a plant isn’t quite what you were hoping for, you’re welcome to return or exchange it within 7 days of delivery. The plant needs to be in the same healthy condition it arrived in.
To start the process, please send me:
Your reason for the return
Photos for reference
Your name, order number, and contact details
👉 Please note: courier costs for unwanted returns will be for your own account.
📦 Return Address
Curry’s Post Carnivores
Whinestone Farm
Curry’s Post Road
Nottingham Road
Howick
3290
Refunds are processed quickly once I’ve checked the return (usually within 7 working days).
🌱 A Note on Living Plants
Carnivorous plants are living beings, each with their own quirks. Seasonal changes (like dormancy) and natural variations in colour, size, or form are completely normal and part of their charm. These are not considered faults and don’t qualify as damaged goods.
Should you follow all the care guides and ensure your plant receives the proper care, it should live a long and healthy life. 🌿✨
Refer to our Care Guides Page for more info and tips.
